Contact
We'd love to hear from you
Whether you're choosing between sizes, checking a delivery date, or need help finding the perfect gown, we're here to help.
Email us
The fastest way to reach us is by email: Hello@luzillybridal.shop
We aim to reply within 1–2 business days. If you're working toward a specific wedding date, please mention it in your message so we can prioritize your timeline.
Call us
Prefer to talk? Call us at (315) 415-0618.
Where we're based
Luzilly Bridal & Apparel is based in Newberry, FL. We're an online-only boutique, so we don't have a storefront to visit — but we're always happy to help by phone or email.
What to include
- Your order number, if you already have one
- The gown or item name
- Your wedding or event date, if it's time-sensitive
- Photos, if you're reporting a damaged or incorrect item
Before you write
You may find your answer right away on our FAQ, Size Guide, Shipping & Delivery, or Returns & Exchanges pages.